Privacy policy.

this privacy policy explains how hsuart ("we", "us", "our") collects, uses, shares and protects your personal information when you visit hsuart.com, create an account, place an order, save works to your wishlist, subscribe to our newsletter or get in touch with us.

by using our website you acknowledge the practices described here. if you do not agree, please do not use the site.

information you give us

• name, email address and phone number
• billing and delivery addresses
• account login details and order history
• messages you send through our contact form
• newsletter preferences and wishlist items

payment information

payments are handled by secure, PCI-DSS compliant payment providers. we never see or store your full card number.

information collected automatically

• ip address, browser type and device information
• pages viewed, links clicked and the site you came from
• the date and time of your visit
• information stored in cookies (see section 06)

information from third parties

payment providers may share confirmation and fraud-check results, and delivery partners may share tracking and delivery status.

• process, pack, insure and deliver your orders
• take payment and prevent fraudulent transactions
• create and manage your account and wishlist
• send order confirmations, shipping updates and receipts
• answer questions and provide after-sale support
• send newsletters and offers, only if you opted in
• improve our website, collection and customer experience
• meet legal, tax and accounting obligations

• contract: to complete a purchase or provide an account you asked for
• legitimate interests: to run, secure and improve our store
• consent: for marketing emails and non-essential cookies, which you can withdraw at any time
• legal obligation: to keep financial records and respond to lawful requests

we share information only with trusted parties who need it to provide a service to you or to us, and only as much as they need:

• payment processors that handle card and online payments
• couriers, fine-art shippers and transit insurers that deliver your artwork
• website hosting, it and security providers
• email and newsletter service providers
• professional advisers such as accountants and lawyers
• authorities, where we are required to by law
• a buyer or successor, if our business is sold or restructured

• essential cookies: keep your cart, checkout session and login working. the store cannot function without them.
• preference cookies: remember choices such as your wishlist.
• analytics cookies: help us understand how the site is used, only where you have consented.

you can block or delete cookies in your browser settings. blocking essential cookies may stop the cart and checkout from working.

some of our service providers operate in other countries. where data is transferred internationally, we rely on appropriate safeguards such as standard contractual clauses or equivalent protections.

• order and invoice records: for as long as tax and accounting laws require
• account details: until you close your account
• marketing data: until you unsubscribe
• contact enquiries: for as long as needed to resolve them, then deleted

when information is no longer needed, we delete or anonymise it securely.

our website uses ssl/https encryption, payments are processed by certified providers, and access to personal data is limited to people who need it. no method of transmission or storage is 100% secure, but we work hard to protect your information.

depending on where you live, you may have the right to:

• access the personal data we hold about you
• correct inaccurate or incomplete data
• ask us to delete your data
• restrict or object to certain processing
• receive your data in a portable format
• withdraw consent at any time, including for marketing emails
• complain to your local data protection authority

to use any of these rights, contact us through our contact page. we may need to verify your identity and will respond within 30 days.

our site may link to third-party websites, such as social media or partner galleries. we are not responsible for their content or privacy practices, so please review their policies before sharing information with them.

we may update this privacy policy from time to time. the "last updated" date at the top shows when it was last changed. for significant changes, we will notify you by email or with a notice on the website.

for any question about this policy or your personal data, please reach us through our contact page. we aim to reply within two business days.