The rules for using hsuart.com and buying artworks from us, written as clearly as possible.
your order is confirmed once we email you. originals are one of a kind.
prices are shown at checkout, including any shipping and taxes.
works are packed with care and fully insured until they reach you.
return within 14 days of delivery in original condition.
these terms and conditions form an agreement between you and hsuart ("we", "us", "our"). by browsing our website, creating an account or placing an order, you agree to these terms and to our privacy policy. if you do not agree, please do not use the site.
placing an order is an offer to buy. a contract is formed when we send you an order confirmation email. we may decline or cancel an order, for example if a work is no longer available, there is a pricing error or we suspect fraud. if we cancel, you will receive a full refund.
these terms do not affect your statutory rights as a consumer.
original artworks are supplied with a certificate of authenticity. limited-edition prints state their edition size and number. if you have any question about a work’s authenticity or provenance, please contact us before purchase.
all content on this website, including images, text, logos and designs, belongs to hsuart or the artists we represent. when you buy an artwork you own the physical work, but copyright and reproduction rights stay with the artist unless agreed otherwise in writing. you may not copy, reproduce or use our content commercially without permission.
to the fullest extent permitted by law, we are not liable for indirect or consequential losses, and our total liability for any order is limited to the price you paid for it. nothing in these terms limits liability that cannot be limited by law, such as liability for fraud or for death or personal injury caused by negligence.
we are not responsible for delays or failures caused by events beyond our reasonable control, such as natural disasters, strikes, transport disruption or government action. we will let you know as soon as possible and do our best to minimise the impact.
these terms are governed by the laws of the country in which hsuart is registered. if a problem arises, please contact us first and we will do our best to resolve it quickly and fairly. if you are a consumer, you also keep any mandatory protections given by the law of the country where you live.
we may update these terms from time to time. the version published on this page when you place an order is the one that applies to that order.
if you have any question about these terms or an order, please reach us through our contact page.
Reach our team through the contact page and we will get back to you within two business days.